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Terms of Service
Effective Date: June 22, 2026
Welcome to GLOSSYLUNA. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website, placing an order, or using any part of our services, you agree to be bound by these Terms.
Please read them carefully before using our website.
Online Store Terms
By using our website, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you have permission from a parent or legal guardian to use this website.
You may not use our products or services for any illegal or unauthorized purpose. You also agree not to violate any applicable laws, regulations, or third-party rights when using our website.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time, where permitted by applicable law.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, services, products, images, designs, text, branding, or content without our written permission.
We may update, modify, suspend, or discontinue any part of our website or services at any time without prior notice.
Product Information
We make every effort to display our products, colors, sizes, materials, and descriptions as accurately as possible. However, actual product colors may vary slightly due to screen settings, lighting, photography, or device display differences.
All product descriptions, prices, availability, and promotions are subject to change at any time without notice.
We reserve the right to limit quantities, discontinue products, or cancel orders when necessary.
Pricing & Payments
All prices listed on our website are displayed in the available store currency and may vary depending on region, promotions, taxes, or exchange rates.
Payment must be completed at checkout before an order can be processed.
We accept the payment methods displayed on our checkout page. By submitting payment information, you confirm that you are authorized to use the selected payment method.
Orders & Order Confirmation
After placing an order, you will receive an order confirmation email. This email confirms that we have received your order, but it does not guarantee final acceptance.
We reserve the right to cancel or refuse any order if there is an issue with payment, stock availability, pricing errors, suspected fraud, incorrect shipping information, or violation of these Terms.
If your order is canceled after payment has been made, we will issue a refund to the original payment method where applicable.
Shipping & Delivery
Shipping times may vary depending on your destination, carrier processing, customs clearance, holidays, weather conditions, and other factors outside our control.
Estimated delivery times are provided for reference only and are not guaranteed.
Please make sure your shipping address is complete and accurate before placing an order. We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address information provided by the customer.
Customs, Duties & Taxes
For international orders, customs duties, taxes, import fees, or other local charges may apply depending on your country or region.
These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated at checkout.
Customs clearance may also affect delivery times.
Returns & Exchanges
Returns and exchanges are handled according to our Return & Exchanges Policy.
Items must meet the eligibility requirements stated in our return policy to qualify for a return, exchange, or refund.
We reserve the right to refuse returns that are worn, washed, damaged, altered, missing tags, or otherwise not in their original condition.
Promotions & Discount Codes
Promotional offers, discount codes, and special deals may be available for a limited time only.
Discount codes must be applied at checkout and cannot always be added after an order has been placed.
We reserve the right to modify, suspend, cancel, or refuse any promotion at any time, especially in cases of misuse, technical errors, or suspected fraud.
Accuracy of Information
We do our best to ensure that all information on our website is accurate and up to date. However, errors may occasionally occur, including pricing errors, product description errors, stock availability errors, or typographical mistakes.
We reserve the right to correct any errors, update information, or cancel orders affected by inaccurate information at any time.
Intellectual Property
All content on this website, including but not limited to logos, brand names, images, graphics, product photos, text, designs, icons, videos, layout, and website content, belongs to GLOSSYLUNA or its content providers.
You may not copy, reproduce, distribute, modify, publish, display, or use any content from our website without prior written permission.
User Comments & Feedback
If you submit reviews, comments, photos, feedback, suggestions, or other content to us, you agree that we may use, edit, publish, display, or share such content for business, marketing, customer service, or promotional purposes, where permitted by applicable law.
You agree not to submit content that is unlawful, abusive, offensive, misleading, defamatory, or infringes on the rights of others.
Third-Party Links
Our website may include links to third-party websites or services. These links are provided for convenience only.
We are not responsible for the content, policies, security, accuracy, or practices of third-party websites. Your use of third-party websites is at your own risk.
Limitation of Liability
To the fullest extent permitted by applicable law, GLOSSYLUNA shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
This includes, but is not limited to, delays, interruptions, data loss, delivery issues, product misuse, or unauthorized access to your information.
Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.
Indemnification
You agree to indemnify and hold harmless GLOSSYLUNA, its team members, partners, suppliers, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms or misuse of our website or services.
Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.
Changes to These Terms
We may update or revise these Terms of Service from time to time.
Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted means you accept the updated Terms.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Thank you for choosing GLOSSYLUNA.